Intrigued by Service is a team of carefully selected specialist consultants married to the hospitality and wellness space in Africa. Together, we help property owners plot, plan and implement their dreams, each with their very own special twist. We eat, live and breathe service and are especially intrigued by hotels, restaurants, spas, tourism sites, event and meeting spaces. Having covered all areas of running successful hospitality and wellness businesses and recognizing the need for these services on our turf for other properties, our consultants decided to take it to the next level to show how intrigued we are, by service.

Being highly specialist in this territory, we stay close to our expertise and create value with pervasive and smart ‘active marketing’ at every property we touch. We drive engagement with our network of contacts and always make it better than it was before.

We intend to find people and organizations in the hospitality and wellness space doing things that could be a big part of the future and help them tell their story! We are changing the face of hospitality and wellness in Africa

“100 years of collective experience and counting… It’s not just how we work, it’s how we live and inspire great service”

Why us ?

We walk the talk!

“Our data team planned a 2-day teambuilding session at a hotel located 4 hours drive from our office. The Director of Sales however referred us to Wilhelmina’s team for some new recommendations considering our goal of total commitment to customer focus. With each option, they knew the hoteliers well and had them all trying to outdo each other with more offers. Not only did they get us exclusive rates, they got us a shortlisted fun team-building menu with surprise wins.” Steven A.

A Trusted Voice forMeetings & Conferences

“Wilma and her team handled the hotel accommodation, transportation coordination, event planning, food and beverage planning, and every additional need of our attendees, all of whom are very affluent and sophisticated travelers of the world. It was fantastic and memorable from start to finish. Your attention to detail is impeccable and your thoughtfulness distinctive. We all know that doesn’t happen by accident and it is your exceptional hard work and commitment to excellence that create these results. Well done guys!” Michée M.

We Know What Makes A Perfect Trip!

“I like that they met with all of us (kids inclusive) to find out what our preferences were. Of course, they were biased towards the kids and reached out for a beach hotel. Imagine! They got the hotel to create adorable sand castle lessons for our babies and our very own special family bonfire and traditional story telling night. They still talk about this travel fondly to anyone who will listen. Abena A. B.

Everything is Possible!

“Let’s face it, my senior partner and I were highly apprehensive about their choice of hotel as it was an unknown brand, but they truly selected the best. We were greeted on arrival at the hotel by the owner who already knew our names. They knew why we were in the country and offered to help with local contacts for our business. That doesn’t happen everywhere.” Gary A.


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